Privacy Policy

1. Introduction

SoProLink ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes the types of information we collect, how we use it, and the choices you have regarding your data. By using SoProLink, you agree to the collection and use of information as described in this policy.

2. Information We Need to Collect

To provide the Service, we are required to collect the following information:

• LinkedIn profile data: When you sign in with LinkedIn, we receive your name, email address, profile photo, headline, and industry as authorized by LinkedIn's OAuth process. This is required for authentication and cannot be used without your LinkedIn authorization.
• Account data: Information you provide while using the Service, including content preferences, brand settings, and notification preferences. This is necessary to personalize your experience.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Authenticate your identity and manage your account.
• Generate personalized content suggestions based on your industry and preferences.
• Process payments and manage your subscription.
• Send transactional emails related to your account, including billing notices, security alerts, and service updates.
• Send newsletters containing industry news, professional insights, and curated content from our partners, as described in our Terms of Service.
• Respond to your requests and provide customer support.

4. Email Communications

We send two types of emails:

• Transactional emails: Account-related messages such as billing confirmations, security alerts, and service changes. These are necessary for the operation of your account.
• Newsletters: Periodic emails with industry news, professional insights, and curated content. Some newsletter content may be sponsored by or feature products and services from third-party partners relevant to your profession.

We do not sell, rent, or share your email address with third-party advertisers or sponsors. Sponsored content in our newsletters is delivered through our own email systems. Sponsors do not receive your email address or other contact information.

You can unsubscribe from newsletters at any time by clicking the unsubscribe link included in each email or by contacting us at [email protected]. Unsubscribing from newsletters will not affect transactional emails related to your account.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All data is transmitted over encrypted connections and stored on secure infrastructure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Third-Party Services

We use the following third-party services to operate the platform:

• LinkedIn: Authentication and identity verification.
• Stripe: Payment processing for subscriptions. Stripe's use of your data is governed by Stripe's Privacy Policy.
• SendGrid: Email delivery for transactional and newsletter communications.
• Cloudflare: Infrastructure, security, and content delivery.
• Google Gemini: AI-powered content generation.

These services receive only the minimum data necessary to perform their function. We do not sell your personal information to any third party.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete personal information.
• Delete your account and associated personal data by contacting us.
• Opt out of newsletter communications at any time.
• Request a copy of your data in a portable format.

To exercise any of these rights, contact us at [email protected].

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

9. Children's Privacy

The Service is not intended for anyone under the age of 18. We do not knowingly collect personal information from anyone under 18. If you become aware that a child has provided us with personal data, please contact us and we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.